Thank you for contacting us at Suzuki Customer Services.
Due to the recent COVID-19 outbreak, a decision has been made for all office based staff to work from home. All emails to the customerservices@suzuki.co.uk mailbox will continue to be monitored remotely, however our response times could be slightly longer than we would normally expect. We will be aiming to respond to most enquiries within 7 days. Regrettably, if call volumes are high, you may occasionally experience extended telephone call waiting times.
We would like to thank you for your patience and apologise for any inconvenience this may cause you during this difficult time.
Unfortunately, we are unable to assist you with Suzuki Finance queries from this office, because they are a separate company who are regulated by the Financial Conduct Authority (FCA), they can be contacted on 0344 824 0876.
Kind regards
The Suzuki Customer Service Team